Maidenhead Physiotherapy & Sports Injury Clinic

There is a block of dedicated free parking within Central Estate which is adjacent to Viking House, Denmark Street, Maidenhead SL6 7BN. Drive past the front of Viking and the exit gate with no-entry signs to the entrance to of Central Estate. Drive over the speed bump and turn right 180 degrees and there are allocated parking spaces for Maidenhead Physiotherapy & Sports Injury Clinic.

Due to security our clinic door is locked. Please wait until your appointment time outside the building doors.

The door will be opened by your physiotherapist at your allocated appointment time. If you are early, please remain in your car whilst waiting.

If you are late for your appointment please knock to alert your physiotherapist.

A face covering is mandatory.

Loose comfortable clothing is recommended. It will be necessary to uncover the relevant body part to be treated. A vest/crop top is ideal for shoulders or neck; shorts for hips and knees.

Your physiotherapist will introduce themselves. After we have confirmed some details we then ask you questions about your condition, the reason why are seeking help and we will listen to what you have to say.

We will then physically assess your issue (which usually involves the removal of some clothing).

We will explain to you what we have found on assessment and provide a suitable diagnosis and explanation of your condition.

Typically the first session can take 30-40 minutes. Subsequent sessions usually take 25-30 minutes.

Usually! We try to keep to our appointment times, but the nature of our work can make this difficult at times. With COVID-19 requirements it can take time with additional cleaning, sanitation and donning PPE clothing.

If you have been kept waiting 5 minutes past your appointment time ring the bell or knock on the door.

We will usually start some treatment on your first visit; but thorough initial assessment is crucial to ensure appropriate treatment. We will always give you some exercise or advice to go away with as this is part of your rehabilitation.

We will outline clearly before commencing treatment what methods we will use and how we intend to treat you. If you do not want a particular type of treatment please inform your physiotherapist immediately. Any exercises given to you will be clearly explained. Any exercise undertaken at home is at your own risk. If you feel any discomfort during exercise, stop immediately and consult your physiotherapist.

You are welcome to ask anyone to accompany into the treatment room. With COVID-19 regulations, a Chaperone Consent Form is required to be completed.

Unfortunately, we will not know the answer to this. The details of your insurance policy are between yourself and the insurance company. It would be best to find out the details before you come to an appointment. If you are not sure you can always pay us directly and we give you a receipt for you to claim it back. If you have contacted your insurance company, they will usually give you a reference or claim number and we can invoice the company direct for payment quoting your reference number.

From 1 January 2024, initial assessment £60 and follow up £48.
Domiciliary visits (home visits) £60 plus travel time.

We operate a courtesy reminder service using email 24 hours before your appointment. Please do not rely on this service as it is your responsibility to attend your appointment. We hold no responsibility for any failure in you receiving our reminders and you will be charged according to our cancellation policy if you do not attend and we can show that the reminder was sent from our system.

As a small, independent business, we operate a 24 hour cancellation policy. If you give us less than 24 hours notice, we reserve the right to charge the full session fee and you agree to pay that. For failure to attend an appointment we reserve the right to charge the full appointment cost and you agree to pay this.

Yes. Credit card payments are taken in the clinic or via Stripe online.

We do write to your GP on discharge or your Consultant, as professional courtesy, so that they know we have treated you. But if you ask us specifically not to, we won’t.

Patient confidentiality is of paramount concern to Maidenhead Physiotherapy & Sports Injury Clinic. We are fully committed to compliance with current Data Protection legislation and medical confidentiality guidelines. You can read our full Privacy Policy on our website or we can send you this upon request. Any consent that you provide for us to process your data can be withdrawn at any time by you by contacting us according to legislation.

In line with GDPR, we will not share your data with third parties, but we would like to contact you by email with information about our practice, our services and any offers or discounts that we are running. If you do not consent to receiving information about the services, offers and discounts at Maidenhead Physiotherapy & Sports Injury Clinic, please let us know via or calling 01628 629638.

Our clinic is open most Saturday mornings.

The best thing to do if you are not sure is to call us. The receptionist will take your message and a Chartered Physiotherapist will call you back ASAP to discuss it with you over the telephone. We are happy to offer any advice or help over the phone.

No. You can refer yourself for treatment. Many of our patients are recommended to us by their GP or Consultant, and will bring along a referral letter, but this is not essential.

Yes, please use the book an appointment link at the top of the page.